FAQ – Mfolozi

Frequently
asked questions

Frequently
asked questions

Frequently
asked
questions

Is Mfolozi registered

Yes, Mfolozi Group Schemes is an authorised service provider FSP37120

How much is the joining fee?

Mfolozi does not charge any joining fees.

Is Mfolozi registered

Yes, Mfolozi Group Schemes is an authorised service provider FSP37120

How much is the joining fee?

Mfolozi does not charge any joining fees.

How long is the waiting period

Waiting period is 6 months (for suicide claims its 24 months).

Do you provide services across South Africa?

Yes we do.

Can I claim cash if I don’t want a service?

Unfortunately, not, if you took out a burial cover the only cash you will receive is the cash pay-out due to you according to your policy benefits.

Do your covers include groceries?

No, but you can add a grocery benefit from as little as R50 p.m.

How long does it take for claims to be paid out?

24Hrs

Do you have an age limit?

No, we do not have an age limit.

Does Mfolozi have cremation as an alternative to burial?

Yes, we do offer cremation services.

Is Mfolozi registered

Yes, Mfolozi Group Schemes is an authorised service provider FSP37120.

How much is the joining fee?

Mfolozi does not charge any joining fees.

How long is the waiting period

Waiting period is 6 months (for suicide claims its 24 months).

Do you provide services across South Africa?

Yes we do.

Can I claim cash if I don’t want a service?

Unfortunately, not, if you took out a burial cover the only cash you will receive is the cash pay-out due to you according to your policy benefits.

Do your covers include groceries?

No, but you can add a grocery benefit from as little as R50 p.m.

How long does it take for claims to be paid out?

24Hrs

Do you have an age limit?

No, we do not have an age limit.

Does Mfolozi have cremation as an alternative to burial?

Yes, we do offer cremation services.

Call Centre

+27 (0) 31 521 0900

+27 (0) 64 972 4722

No. 376 Umbilo Rd, Durban, 4001

Call Centre

+27 (0) 31 521 0900

+27 (0) 64 972 4722

No. 376 Umbilo Rd, Durban, 4001

Pay Your Account

At the following stores

Our Partners

Mfolozi Group is a registered financial Service Provider with FSP35714